FAQs

Orders & Customization

1. How do I place an order?

Simply upload your photo, choose your preferred size and style, and complete checkout through our website. 

2. What kind of photos work best for the magnets?

High-resolution images with good lighting produce the best results. Avoid blurry or dark photos for the best quality.

3. Do you offer bulk orders for businesses or events?

Absolutely! We offer discounts for bulk orders. Contact us for pricing details.

Shipping & Delivery

4. How long does it take to receive my order?

Orders are processed within 1-2 business days, and shipping takes 3-5 business days, depending on your location.

5. Do you ship internationally?

At this time, we only ship within the United States.

6. How much does shipping cost?

We offer a flat rate shipping fee of $5.95 for all orders within the U.S. 

Returns & Cancellations

7. What is your return policy?

Since our magnets are custom-made, we do not accept returns. However, if there is an issue with your order, please contact us, and we will make it right!

8. Can I cancel or modify my order after placing it?

You can request modifications or cancellations within 24 hours after purchase. Once production begins, we cannot make changes.

Product Care & Other Questions

9. How do I clean my magnets?

Simply wipe them with a soft, damp cloth. Avoid harsh chemicals or excessive moisture.

10. Will my magnets fade over time?

Our magnets are designed to be durable and long-lasting. However, prolonged direct sunlight exposure may cause some fading over time.

11. How can I contact you for further questions?

Reach us via email at forevermademagnets@gmail.com.